Accommodation
I have booked accommodation, but I did not receive a confirmation by email. What do I have to do?
If you do not receive an email after you have made a booking, please send an email to us at directbooking@clcworld.com
At what time can we check in?
The official check-in time is 4pm.
Should you plan to arrive early on your check-in date, to get your apartment fully prepared, we appreciate if you inform us in advance by telephone or e-mail.
Tel: +34 952 44 21 04
At what time do we need to check out?
To prepare the apartment for the next occupant, check-out time is 10:00 hrs on the day of your departure.
You may settle your account at Reception on the day before departure.
Check that you have all your possessions.
If you have used the safe, leave it open.
Can I request a late check out?
A late check out is possible for an additional fee and subject to availability. Up to date availability can be made known to you at check in.
I am really enjoying my holiday and would like to extend my stay. Is this possible?
The reception can extend your stay for you. Just contact them to discuss availability.
What are the bed configurations?
Studio apartments offer a sofa bed.
One-bedroom apartments will have a double bed by default and a sofa bed.
Are cots and highchairs available?
A travel cot, for babies up to two years, can be requested for a small fee. Highchairs can be requested free of charge. All can be ordered via Reception when needed.
Are there ironing facilities in the apartment?
All apartments have their own iron and ironing board.
Are the apartments equipped with a television?
Every apartment has satellite television with channels in various languages.
Is there a safe in the apartment?
All apartments are equipped with a safe for your peace of mind.
Are the apartments equipped with air conditioning?
All apartments have air conditioning.
Are pets allowed on the resort?
Pets are not allowed in the resort.
Is smoking permitted?
Smoking is not permitted inside our restaurants, though it is permitted on the terraces. With regard to our apartments, we ask that guests who wish to smoke kindly do so on the terrace. Apart from a consideration towards other guests, this will help maintain the quality of the apartment.
Resort Facilities
Is WiFi available?
WiFi is available free of charge in all apartments.
Is there free parking on the resort?
There is free street parking on the main roads surrounding the resort.
Is there a doctor on resort?
Vithas Xanit International Hospital is a private hospital located just 9 minutes from the resort. They offer 24h service. Freephone +34 900 200 116.
Is there a gym available?
The Gym & Spa Athenas is located within the Resort. Opening hours are 08:00 to 22:00 Monday to Saturday.
When are the local markets?
WEDNESDAY Benalmádena – at the fairground
THURSDAY Torremolinos – at the fairground
FRIDAY Benalmádena – at Tivoli World car park and at the fairground
Getting Around
What are the directions to the resort by car?
Location: GPS coordinates: 36.591758565674596, -4.529255851267687
Nearest airport: Málaga, 13 km / 8 miles
Directions by road:
On leaving the airport, you will come to a small roundabout. Follow the signs to N340 Cádiz. Shortly afterwards, bear right onto the N340 towards Cádiz/Torremolinos. Stay on this road for approximately 11 km, following signs to Benalmadena Costa, going straight ahead at the first, second and third set of traffic lights, and passing the exits for Torremolinos, Benalmadena and Mijas. You will then come to three roundabouts. Turn right at the first roundabout onto Benalmadena Costa and go straight ahead at the second roundabout. Turn right at the third roundabout (decorated with lots of coloured windmills), and then take the first left turn just before the park. You will see the entrance to Benal Beach on your left-hand side just after the taxi stand.
Directions by Public transport:
From the airport follow the signs to the railway station (within walking distance). The suburban line C1 trains run every 20 minutes from 7.00 a.m. to 11.00 p.m. approx. Take the train to Benalmadena-Arroyo de La Miel. From here, take a taxi to the resort, which is situated 2 km away.
Is there public transport available near the resort?
Train
The train station links you to Fuengirola and Malaga (suburban line C1, every 20 minutes during day time). CLC Benal Beach Aparthotel is only 15 minutes from Malaga airport and 200 metres from the beach. Local buses to Torremolinos or Fuengirola operate on certain times (bus line 126) picking up at bus stops located along the coast road and close to Paloma Park.
Taxis
The cost of a trip is usually determined by a meter; however, the taxi driver may refer to the official listed tariffs which are available to customers upon request. If in doubt, ask the taxi driver beforehand. Taxis for more than 4 passengers (minivans) are on request only and via prior reservations. Taxi companies cannot guarantee availability of minivan if requested last minute.
Swimming pools and Gym
What are the hours of the swimming pools and gym?
Pool opening times
May & October: Hawaian and Mermaid open 10:00 - 19:00. Boat and Small both closed.
June & September: Hawaian and Mermaid open 10:00 - 20:00. Boat and Small open weekends only.
July & August: All pools open 10:00 - 20:00.
Slide opening times
May & October: Hawaian and Mermaid open 10:00 - 19:00. Boat and Small both closed.
June & September: Hawaian and Mermaid open 10:00 - 20:00. Boat and Small open weekends only.
July & August: All pools open 10:00 - 20:00.
GYM AND SPA ATHENAS
Opening Hours: 08:00 - 22:00, Mondays to Satrudays. Sunday and festivals, closed.
Age: 18 and over.
Gym: €15 per day, €45 per week, €60 for 2 weeks.
Spa: €21 per day, €75 per week, €95 for 2 weeks.